The company has a full-time after-sales service department responsible for the after-sales service of the products, and has set up a 400-number after-sales service phone number to accept customer information feedback and repair requests 24 hours a day.
We have formulated an after-sales service management system and clarified after-sales service commitments, and have made clear provisions for the service scope, time, content, and requirements.
We have put some spare parts of vulnerable parts in key areas to ensure the timeliness of the service. We provide spare parts, maintenance and consulting services to customers within the limited service time.
We have established cooperative and interactive relationships with 408 service stations across the country to ensure convenient and timely services.
The company regularly or irregularly visits customers and provides care and warm reminders.
From the moment you choose JINGHANG service, you choose peace of mind. In all service processes, we always use original accessories and spare parts, and provide you with value-for-money services with professional standards, convenient and efficient processes. JINGHANG service will help you move forward calmly at all times.
JINGHANG's warranty service is your peace of mind, and will ensure that every journey can be enjoyed. When your car is about to expire, we will take the initiative to call you and make an appointment for a comprehensive pre-warranty inspection. You can also apply for JINGHANG's extended warranty service to enjoy longer-term peace of mind and more lasting professional protection.
Meticulous, thoughtful and comprehensive services can ensure that your RV will not break down during driving, so that you can reach your destination smoothly.
JingHang's comprehensive pre-sales and after-sales service system can create a unique service experience for you.
1. Let every day of your life be a "Christmas Eve"!
2. JingHang service network system will escort you!
3. JingHang will create a high-quality service concept for you;
4. Exchange sincerity for true feelings;
5. Experience the real needs of customers and provide attentive and considerate services!
1. Carry out customer care activities regularly;
2. Regularly visit customers to understand them and solve their problems;
3. Deal with individual/organizational customers separately, such as government agencies can bring parts regularly for door-to-door service;
4. During the annual trade fair, organize a technical team to provide on-site technical support and free spare parts replacement, maintenance and other services.
1. Relying on the double insurance dealer service system, we will deal with technical/quality problems in the market as soon as possible;
2. For modification or difficult parts, we will set up a "technical expert group" to provide remote support. If it is not handled in time, the emergency mechanism will be activated for major typical problems.
3. Regularly organize dealers to conduct modification training business to improve after-sales maintenance skills.
1. Check the sealing of the RV roof and seams;
2. Check the tire pressure and nut tightness;
3. Check the RV battery;
4. Check the water system;
5. Regularly check and maintain the brake system.
Our professional team will do their best to ensure your RV is kept in top condition.
The self-operated RV campsite provides free parking services to the valued Jinghang car owners.